The indicator for the availability of messages in messengers
Companies use chatbots and personalized messages, which can increase communication and sales by 67%%
Users respond to messages in the first 5 minutes
We develop thought-out scenarios for every phase of the customer interaction – from initial contact to post-purchase support. These scenarios are optimized for maximum engagement and efficiency.
We help implement chatbots that can handle customer inquiries 24/7 and provide up-to-date information on products, orders and promotions.
We set up a full integration with your CRM system so that customer data can be collected, segmented and personalized messages can be sent, increasing the conversion rate.
We not just launch campaigns, we also monitor their efficiency, provide detailed reports and recommendations for improvement. This allows strategies to be continuously optimized and better results to be achieved.
Messenger marketing involves using messaging platforms like WhatsApp, Facebook Messenger, and Telegram to interact with customers, promote products and services, and enhance the user experience.
The most popular platforms for messenger marketing are WhatsApp, Facebook Messenger, and Telegram, as they reach a wide audience and offer numerous automation tools for customer communication.
Automation allows for setting up chatbots that quickly and effectively respond to customer inquiries, saving time and increasing customer satisfaction.
It is important to use personalized and interactive content, including images, videos, and surveys, to capture users' attention and maintain their interest.
Messenger marketing allows for creating personalized offers and discounts in real-time, leading to an increase in the conversion rate and improved sales figures.
Integration with a CRM allows for tracking customer interactions, storing communication history, and creating personalized offers based on customer data.
Key metrics include message open rate, click rate, engagement level, and conversion rate to assess the success of campaigns.
Yes, messenger marketing is a powerful tool that allows businesses to stay in touch with customers, respond quickly to inquiries, and create personalized communication.